2019 Summit Live Stream

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Tuesday, November 19, 2019

Times in US EST (UTC -5)

9:00AM

Value the Human

11:00AM

What Growth Mindset is Doing for Organizations

1:45PM

The “Speaking Up” Continuum

3:45PM

Empathy in Action

Wednesday, November 20, 2019

9:00AM

Create Clarity

11:00AM

Humanize Performance Management

1:45PM

Scale Learning

3:00PM

Closing Remarks

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2019 Summit Sponsors

Value the Human

Deliberately or not, the way we work was not designed with humans in mind. In this session, we will unpack what a more human-centric workplace might look like — and what organizations could get out of it.

How would a more human organization be different?
What’s the return on investment for valuing the human aspect of work?
How can we measure and manage this idea?

Speakers:

Lisa Rock

Facilitator

Douglas Rushkoff, Ph.D.

Author

Chell Smith

Cognizant

Dean Carter

Patagonia, Inc.

Tessa V. West, Ph.D.

New York University

What Growth Mindset is Doing for Organizations

NLI’s industry research shows that organizations that make growth mindset a cultural imperative see a real improvement in talent outcomes: increased employee engagement, greater resilience during hard times, and more. This session will address a combination of industry research and concrete strategies that will help you make the case for growth mindset initiatives in your own organization and institute growth mindset as a cultural norm.

How does growth mindset enable people to become more resilient?
How have companies embedded growth mindset into their daily processes?
What results have organizations seen from their growth mindset culture initiatives?

Speakers:

Mary Slaughter

Facilitator

FD Wilder

NLI Advisor

Nikki Rivera

Pablo Vera

Baker Hughes

Janet Ahn, Ph.D.

William Paterson University

The “Speaking Up” Continuum

Whether it’s a creative new idea or an observed altercation, we all have confidence that people will speak up “when the time is right.” But research shows that organizational cultures suppress voices far more often than they raise them. Join a panel of distinguished business leaders and scientists for a discussion on why we’re seldom as vocal as we’d like to be (hint: it’s a brain thing), and share practical tools for shifting from a culture of “I would speak up” to a culture of “I do speak up.”

Why don’t people speak up when they should?
How can I make it easier for my employees to speak up?
What organizational systems encourage a culture of speaking up?

Speakers:

Khalil Smith

Facilitator

Jay Van Bavel, Ph.D.

New York University

Lindsay-Rae McIntyre

Microsoft

Maria Wayne, Ph.D.

Equinix

Anand Mehta

Bridgewater

Empathy in Action

One of the most uniquely human traits is our capacity for empathy. Whether it’s user experience or employee engagement, human behavior is driven by our need for others to empathize with our core drivers — like our desire for status, certainty, autonomy, relatedness, and fairness. Top researchers will reveal how our behavior is guided in this way — and how leaders can leverage this finding to improve everything from designing products to delivering better change management, to understanding engagement, to thinking about inclusion, to improving everyday conversations.

What is empathy and why does it matter at work?
How do we operationalize empathy in the workplace, everyday?
How will empathy help us be better leaders or change agents?

Speakers:

Dr. David Rock

Facilitator

Lori Bradley, Ph.D.

United Airlines

Jamil Zaki, Ph.D.

Stanford University

Michael Kirchner

Nokia

Create Clarity

Determining where to focus our attention has never been more important than today. When we’re overwhelmed by floods of information and competing priorities, what constructs can learning and change initiatives follow to ensure people have the clarity and capacity to perform at their best? This session combines scientific research and industry expertise to address the following questions:

What are the constraints of human cognitive capacity?
How can we process more information with the same capacity constraints?
What does it look like when organizations can clarify what’s essential, and successfully make it stick in people’s brains?

Speakers:

Mary Slaughter

Facilitator

Andrea Derler, Ph.D.

NeuroLeadership Institute

Adam Alter, Ph.D.

New York University’s Stern School of Business

Pamela Puryear, Ph.D.

Zimmer Biomet

Jay Connolly

Dentons

Humanize Performance Management

Clarity is hard to find when it comes to performance management. According to NLI’s research, at least half of organizations today are unclear about what changes to make, despite many more knowing they want to make a change.

In this session we will share initial findings from our current research in performance management, focusing on where companies are along their journey and how they are redesigning PM systems to be more human-centered.

We’ll address questions such as:

How does an employee-centric PM strategy fit into current organizational trends?
How can organizations ensure their performance management rework isn’t just rearranging deck chairs on the Titanic, and that they are addressing what really matters: quality conversations?
What does science have to say about the conventional wisdom surrounding motivation and rewards in this new world of work?

Speakers:

Barbara Steel

Facilitator

Kamila Sip, Ph.D.

NeuroLeadership Institute

Sarah Voeffray

DTE Energy

Rob Ollander-Krane

Gap Inc.

Dr. Samuel Rindell

Cigna

Scale Learning

The phrase “workplace learning” summons the image of individuals sitting alone with a screen. But humans are naturally social — and so much of the best learning happens in social settings.
In this session, we’ll dive into the unique value of social learning, and unpack practical strategies for ensuring that social learning is focused, productive and inclusive.

How is social learning different from individual learning?
How do you get the most out of social learning?
When is social learning effective and when is it not?

Speakers:

Dr. David Rock

Facilitator

Steve Miranda

Global HR Expert

Kamila Sip, Ph.D.

NeuroLeadership Institute

Tiffany Dotson

Liberty Mutual Insurance